Lee Wynne
Do not use this vet’s so bad !! Arranged an appointment for my dog , she has bad ears Receptionist said is it the same problem as before to I said yes . Get to the vet’s for the appointment check in at receptionist , Goes in nurse says what you here for about her ears ? I said yes , to the reply of oh right I’m only a nurse so I can’t look at this , you will need a vet And hasn’t got time to see you now !! Oh great I said. I’m self employed and this appointment is 11.20 so I’ve wasted all My time what you gonna do about it ? I’m sorry I can book another appointment? Can I speak to the manager I said ? She says you will have to phone the other branch Ok I said can’t you do that ? Could do but don’t have time now so you might want to call yourself ? Ok I left Went outside rang them said can I speak to a management? Yes just hold the line they said . Ok thanks Lady comes on says how can I help I explain to her what has happened She said sorry very frustrating let me get someone that can help , but said sorry very frustrating your not management ? No I’ve not been here that long and the lady you spoke to yesterday has been here less than me I’ll get management to call you back if ok I said ok thanks Still not heard anything !! A complete shambles and still my dog is in pain No consideration at all for me or my pet Definitely won’t be using again and will be letting everyone I know about this poor vet practice
