Acorn Veterinary Centre

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  Hoonsoo Jeong

  9 months ago

  I am very grateful for the swift care we received for our dog. All staff here were most kind and empathetic during what was a difficult time and the service was above and beyond. Thank you

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  Artur Kowalczyk (R2)

  a year ago

  I tried Acron a few years back and wasn’t impressed, but decided to give it another go since it’s just down the road from us. One of our cats had a dry paw and the vet recommended Vaseline—but it made things worse, as she started licking it more and ended up with a wound. We had to book an appointment urgently and ended up spending another £90 on medication and a collar. What really pushed me to write this, though, was the unpleasant experience at reception. I asked if they could merge our old and new address accounts by searching our cats via postcode. The woman at the front desk acted like she was doing me a favour instead of providing a basic service and was so unpleasant —despite the fact we’re paying customers. A little kindness and professionalism would go a long way. I’ve decided to return to my old vet, even if it’s a 15-minute drive. They’re always friendly, helpful, and make you feel valued—not like an inconvenience.

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  Hugo Kramer

  a year ago

  I’ve been here twice now and the service has been top notch. The reception team make you feel welcome and made a big fuss over my cat Rosie. She has been for her initial jabs. A few weeks ago for the first with Helen who really looked after her gently. And today with Kay who administered the second jab and a chip, again really gently with her. I’d have no hesitation in recommending this practice. From the team on reception to the vet and nurse I had the pleasure of dealing with you’ll get first class treatment.

Accessibility & parking