Janice Campbell
Here's my experience. On 2 December 2025 my partner and I took our cat round here for a dental. The bloodwork taken for this had been fine and we had no concerns. We picked him up and were told there was nothing untoward to report and that he was fine. He took unwell on 3 December and he was rushed back round where it was decided he would undergo further blood work, tests, ultrasound and meds. He stayed for that afternoon and we picked him up later to be told that he had a bacterial infection and had started antibiotics for this. We were told to bring him back first thing in Thursday 4 December for more fluids, antibiotics. We did so, dropped him off first thing and waited until we were called at half four only to be informed that there was no improvement and we were to pick him up at 6pm. On picking him up we were told that we had basically ran out of options, he was very poorly and we were then advised to bring him round first thing Friday morning with the intention of letting him go. We decided not to do that as he had a reasonable night and I was still hoping the antibiotics would kick in and had requested more to give him over the weekend. On Saturday the 6 December 2025 we could see he wasn't getting better and we took him to the animal hospital in Charing Cross. When the vet saw our cat she did her own bloodwork and imagine our horror when we were told that he had suffered a kidney injury likely to have been caused by the anaesthetic and then further informed that they could not concur with a bacterial infection. She them told us that it was unlikely that she could save him and we had to let him go. This is being investigated by the Royal College of Veterinary Surgeons. Had we let our cat go on the Friday when it was recommended that we let him go we would never have known about the anaesthetic injury. This practice over the years has significantly deteriorated so much so I had previously written a letter of complaint to them back in 2024. I promise none of this is made up as I know the RCVS wouldn't be involved unless they had grounds to do so.
