Aldervale Vets

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  Ugnė Miknaitytė

  a month ago

  It had a horrible experience. I have to put my baby girl to sleep as they refuse to do payment plan for operation which one cost more than £2000. Not helping people if they struggle to pay this big amount straight away. No humanity and understanding at all. We lost our family member only because we can't pay that massive amount in one payment. Disgusting

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  JODIE MARIE Scott

  a year ago

  Could not have any more praise for this practice. My child's hamster was heavily bleeding, after ringing my own vets four times though the day and them telling me they could not see me on an emergency, I rang Aldervale, upset and emotional asking if anyone there could help me. The receptionist was so kind and had so much empathy and they told me to bring her in. She was seen within fifteen mins of my phone call. The vet was very professional and knowledgeable and had so much compassion. She treated her with care and was very reassuring. Thanks to Aldervale our little hamster has come back home and I have a very happy little girl. I am now considering moving my two dogs and cat to Aldervale permanently as the service was A*

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  Gav Lever

  3 years ago

  Absolutely useless. Family cat just went through premature labour and struggled for over 36 hrs. Called them for help and they expected £500 upfront for a c section. Cats managed to do the job itself, but the fact they wouldn't help my family with a payment plan as theyre disabled is disgusting. Dread taking my cat there in a matter of days time as its a few times they've been very unhelpful with my own pet. Do not recommend at all

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