We were on holiday in the area last week when our 6 yr old Golden Retriever Arthur suddenly fell very ill. He was seen by your lovely vets and staff at the Alnwick branch as an emergency, out of hours and suffering with GDV/Bloat, a life threatening condition. Kirsty was compassionate, professional and talked us through the whole process and arranged to operate on him within the hour. She phoned as promised immediately after his surgery at 2am and again at 7am to update us on his progress. We were called and kept informed every 6 hours regarding Arthur's progress by the many vets and staff who kindly looked after him so well over the 3 nights he was with you. You saved his life, cared lovingly for him and we will forever be grateful to you all. He has a long recovery ahead but he is doing well so far. Thank you all, we highly recommend your professional services. For anyone considering using your services, we would say that their precious pets will be in the safest of hands here.