Ashfield House Veterinary Surgery, Bramcote

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  Victoria Garavan

  6 months ago

  Really recommend, I have a really nervous doggy and they were very gentle and encouraging with her.

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  R dM

  7 months ago

  I first asked them about a quote for tests for a dog that has been registered with them for many years two months ago, and followed up multiple times by phone and email. It's taken this long to get an answer - which didn't even answer the question, and completely ignored the circumstances I had explained to them. Had someone just told me they couldn't help when I asked, instead of delaying so many times, and for so many weeks, we could have got the dog some treatments and investigations much sooner - and with someone else. I'm really unhappy with this poor service, especially as a vet's role is to treat and prevent harm - not prolong it. I don't understand why it has taken so long and don't recommend this practice to anyone. When I complained, they didn't reply to my email and simply forwarded my dog's records that I requested with no note or apology.

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  Jan Costello

  9 months ago

  Bramcote Surgery is only as good as the staff and Rob and his nurse are excellent. It is like going back to how it used to be when you visited a small veterinary practice. Even parking is easy.

Accessibility & parking