Ashgrove Veterinary Centre Ltd

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  Lady Ofmadcatz

  2 months ago

  Fantastic vets practice, staff are amazing and extremely friendly. Been with them for around 16 years. Best vets I've ever had. 😀

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  GABIJA

  3 months ago

  Have been taking my guinea pigs here since January 2020 - nothing short of excellent service every time we go. Though I want to highlight the most recent experience with one of my guinea pigs, Lola. She had an issue with her teeth and Nia admitted her to be done on Monday. As we have had massive snowfall, they were shortstaffed, but Kevin still managed to get Lola done and she was home at 6pm eating and enjoying being home. They took such good care of her despite the weather, I am beyond grateful that she didn't have to wait. We had complicated cases as well such as, a guinea pig with asthma, a guinea pig with lung cancer, another one with tumors along his jaw - all diagnosed by Kevin, and I was given multiple options and thorough discussions if further tests would provide more treatment options, or would cause more stress. I always feel that when I go to Ashgrove vets here at Belmont Road, that I will be treated with respect, kindness and understanding and that my guinea pigs will get top level care despite being so small. So far we have seen Kevin, Nia, Victoria, Holly, Lesley and Lindsay - all brilliant with small animals too! A huge thanks as well to the whole reception team, my calls are mostly answered by Kim, Lauren or Brenda, they are always super helpful! Highly recommend this practice for any of your pets, but specifically, if you are looking for exotics savvy vets - this is THE practice. :)

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  Iola Farquhar

  3 months ago

  Contacted this practice in regards to getting a blood test done for my dog as a matter of urgency as my practice don’t offer this. Was assured they did in house testing with same day results but I had to register my dog first. Went through the hassle of registering my dog and waiting days for confirmation of registration only to have to contact the practice again to be told my application was still pending but they’d sort that right out for me straight away and give me a call back. Waited 2 hours and called them to then be told that they still hadn’t done it despite me explaining it was a matter of urgency. They finally got back to me only for them to tell me that they don’t do in house testing despite assuring me over the phone days earlier that they offered this service before I registered my dog. What a waste of my time. Reception staff clearly don’t liaise with the vets before giving out false information and wasting peoples time.

Accessibility & parking