Eirene Marriott
I took my small dog with a small growth under her eyelid to have it removed She was basically mutilated, firstly the wound was badly infected which later after witnessing the lack of attention shown to hygiene by the vet involved I was appalled! Then after the second or third lot of antibiotics and well over two weeks of nursing the wound the stitchers were still well and truly embedded in the wound and it was quite obvious they were not disolvable even though the condisending elderly receptionist reasured me they were! I rang up and asked if they minded removing them so I was called in to have them removed! My poor little dog was pulled about on her eyelid and she squealed with pain by the same vet who never attempted to place her on the couch on his knee on the floor and attempting to cut the stitches off the eyelid he then pulled a peice of couch roll and wiped the eyelid and was touching her eye without washing his hands! my little Jack Russell was terrified, the vet then decided to sedate her and that turned into another drama because on his knees on the floor attempting to inject her and missed so he didn't know whether the siren went into the dog into me or missed altogether absolutely awful distressing fiasco the result my dogs eyelid is uneven and eyelashes catching her eye is weeping! They haven't once attempted to follow up and see how it healed instead they are waiting for me to take her in so they can charge me more money! Hundreds of pounds eventually I had to find a specialist to sort it all I had from Beechhouse Vets was insults and made to feel in the wrong when I complained and an offer to take my doggie back in for another round of pain and drama even though he had two goes! and was paid for the whole fiasco! I was even charged to have the stitches removed because he couldn't manage to remove the stitches without anesthetic and then he left some stitches in!
