
After bringing our 2.5 year-old Arlo to them at the absolute brink of death due to severe kidney issues after an urgent referral, they quite literally gave us our girl back. Arlo spent nearly 7 days in intensive care, and during one of the most terrifying weeks of our lives, the team at Bristol Vet Specialists showed nothing but exceptional care, compassion, and expertise. In particular, Lorna, Mafalda & Kostas. Each member of the team from front desk, back of house, ICU team & main office are by far the best in the field.
Every single member of staff treated Arlo as if she were their own. Their knowledge and attention to detail were outstanding, and their communication was second to none, keeping us informed, reassured, and supported every step of the way. Even in the most uncertain moments, they took the time to explain everything clearly and honestly, while never losing their warmth or empathy.
Thanks to their dedication, Arlo is now on the road to recovery, something we feared might never be possible. What they do here goes far beyond veterinary care — it’s lifesaving work carried out with genuine heart.
Bristol Vet Specialists is truly one of a kind, and our family will be forever indebted to them for giving us more time with our precious girl. Thank you will never be enough ❤️❤️❤️