Calweton Veterinary Group, Looe

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  Andrew Bryant

  a month ago

  Friendly receptionist, clean and welcoming waiting area. The vet wasn’t very friendly and professional who made my dogs relaxed and almost pleased to see her 😂

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  Sally Harmer

  3 months ago

  A ten minute delay in our appointment for our 2 cats annual checkup and boosters, vet was knowledgeable and helpful, overall took about 50 minutes and reasonable value for money, including prescriptions for flea medication. Prescription had to be emailed later that day due to a printer crisis.

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  Mark Campkin

  4 months ago

  We recently moved locally and registered our 16yr old jack russell with the Looe branch. In total she had four visits to the vets and all were of a good standard of care. The last couple of visits were because she had become ill and despite vets best efforts they could not be sure of the cause. When I got her home after her last visit I found a large tick attached to her throat, I contacted the practice and asked to speak to the vet who treated her, I was told she will call me back and after waiting two and a half hours I decided to visit the practice, the reason being they were due to close in 30 minutes. I would like to be clear at this point I have no issue with any of the vets or staff at the practice, my only concern was the vet who treated her was made of the Tick to ensure she was getting the best care with all the facts. After wating a while one of the nurses handed me a phone and said a vet at our callington branch wants to speak to you, he introduced himself as Hamish and I presumed he was a senior member of staff, I explained what had happened and said I'm not here to complain his immediate responce was "well there was no need to say that then was there" this was was from a vet I had never met before and had not had any involvement in my dogs care, he was clearly on the offensive and showed no empathy, the remainder of our conversation went very much the same, in my opinion he had no interest in the dogs care and was clearly on the phone with intent to deal with what he thought was a problem. This is really unfortunate as we have been happy with the standard of care up to this point but I'm afraid knowing our dog could have her care decided by Hamish is not acceptable.

Accessibility & parking