Meisha Pine
Last night we found our rabbit bleeding from his eyes and called PDSA they told us to bring him down to be seen straight away. He was seen as soon as we walked in, and the vet was very polite, and took him out back to check. Another vet then came in, told us what had happened and what they would do. When the first vet came back she told us some different things to the vet who just came in, and things were only cleared up because we asked enough questions. For example, the vet that “explained” what was going on failed to mention that there was no gut movement, and the other vet told us then that this is what they were most concerned about. While on the phone before we left to go the vet, they told us that there’s no fees but they expect a donation or “whatever you can afford”. At this point we were relieved as we didn’t have much money to spare. When we were then called at reception they gave us some lubricant for his eye and pain killers. They told us that he couldn’t have the pain killers until the next day, but told us that we needed to go and buy a certain food that he needed to eat as soon as possible (dissolved through a syringe). We were then billed almost £100 after being told on the phone that it was free and providing proof of our benefits. My mother who was at reception at the time (I had run to the car) expressed that she was quite concerned about paying considering that this food was going to also cost us £30+, money that we don’t have spare. The woman behind the desk replied “is he not worth that money?” We paid the bill but asked if they had any food on site that they could spare just one or two servings as we may not even get our hands on it at the shop either, and the same woman claimed that this was stealing if we didn’t pay for it. After some time she gave in and gave us one serving and we made our way back home. We gave our rabbit everything we were allowed to give him from the vet, and we woke up this morning and he hasn’t made it through the night. I understand that they can’t save every pet, but considering they made me pay for a pain killer and he didn’t even live long enough to take it. Our boy was in so much pain, and if there was such a high chance of him dying they didn’t offer us any type of euthanasia, and im trying not to believe that it was to get our last pennies from us.
