Kelly Parry
Outstanding service from all the team. Highly recommended!
Kelly Parry
Outstanding service from all the team. Highly recommended!
Nicole S
Took my dog to this emergency veterinary service which lead to euthanasia , as my usual practice is not open 24 hours and this was arranged through them. Sadly, the experience was much more distressing than it needed to be. The vet was rude and made comments about not bringing him in sooner, despite the fact that I had been following the advice given by my own vet beforehand. In such a difficult situation, I did not expect to be spoken to in a judgemental way. After my dog was euthanised, I was told bluntly that his body would be put in a freezer. While I understand this may be part of the process, the way it was communicated felt insensitive and lacked compassion at an incredibly painful time. I ended up paying privately during his cremation to have a paw print and a cut of his fur as this was not offered either - again I understand this was an emergency appointment however a clipping of his fur would have taken seconds. I hope the practice can reflect on how they speak to grieving owners.
Morag Lewis
We put our beloved pet to sleep this afternoon. Thank you for the professionalism and care shown by the vet . Cookie had a peaceful, happy ending. Thank you to the girls in reception too.
Llysonnen Rd, Carmarthen SA31 3SA, UK
SA31 3SA