Graham Lee
I pay for pet plan with the veterinary in Long Stratton. Had a text message from Chapel Field to have a well being check which I thought was under the plan that I have. At no point was it mentioned that there would be an additional charge of £60 to have her urine and bloods checked. I can see now why vets charges are hot in the news at the moment!! Needless to say I’m not happy with the lack of communication and the approach that was taken to get more money out of me!! This payment was never mentioned to me prior to the consultation by the nurse or Chapel Field Vets. Needless to say I walked away without paying and angry.




