Marissa Khoukaz
I brought my dog here for the first time and had a nice experience at that visit. Everyone was friendly although the appointment was quick. As advised by the vet, I brushed my dog’s teeth a day or two later to find a broken tooth on my older dog that isn’t a chewer. I brought the dog back in 4 days from the original visit and was surprised at the sizable consultation fee for the service when it seemed likely that this was missed on the original visit. Quotes were sent to remove or repair the tooth that were very expensive and I chose to also get another, independent vet to quote. This vet also advised that the tooth had likely been broken a while based on his examination. I also sent an email to the Mullacott practice asking for some relief on the £90+ consultation bill due to my concerns above with it likely being missed at the first visit and they refused. So my personal opinion is that, from higher prices to customer service, this practice has a corporate-vet approach. As mentioned almost everyone onsite is lovely, but I personally will take my business elsewhere.
