dan bateman
My happy healthy dog came here for a simple castration, when I arrived to collect him he was left without his cone alone for however long laid in a pool of urine. He had developed a ear infection and an infection just above his tail after his procedure (might not be related), my poor dog spent 3 weeks in pain before he was taken to the Hartlepool surgery for a re op because of complications. Now his medication has been changed 3 times to stronger stuff and his pain will continue for atleast another week. That’s a month my poor boy has been in agony.. The staff are very polite and helpful throughout the whole experience, and I understand with him being a large dog some of these complications are common. I just wish I didn’t arrive to him being covered in his own urine and without his cone.





