
I was introduced to this veterinary practice by my then girlfriend, I was always a cat man, and my now wife and I have a cat. The magnificent Michael. At the time I was put in charge with taking Michael in for a check up. The dear Dr Ken was still practicing then and never had I seen a man so good at his profession. Having lived in Bristol I was used to the “Zetland Road” approach. Shove your beloved pet in. Take a look, charge a minimum of £110. This was something quite different. Dr Ken knew Michael, and carefully examined him. Finding that he was in good health for a boy of 14 (at the time), I thanked Dr Ken and went around to pay at the desk. I was told there was no charge. This is a practice that works on decency and humility I thought. Three years later, Dr Ken sadly passed away. This was a terrible loss. The man was a true gentleman. My mother was also very upset by the news. My parents now took their cat (Stanley) as they were so appalled by the treatment at Zetland Road.
Some time has passed now (and dear Staley), but we still take Michael to The Coppins, and it continues to be an excellent practice. Some of Dr Ken’s magic has left, but we still trust this practice implicitly, with our most precious person.