DWR Veterinary Specialists

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  Georgie

  2 months ago

  Our 2 year old cat Joey was referred here as an emergency and was triaged as soon as we entered the building. We were kept posted throughout Joeys 3 day stay in the ICU and were able to call them to check in on him at any time 24/7. The nursing team in the ICU said that he was fussed over constantly throughout his stay and had lots of cuddles, which we appreciated so much. Unfortunately, Joey was diagnosed with heart failure, but the cardiologists and nursing team were so incredibly lovely and helpful, explaining everything we needed to know about the disease, which apps to get to track his breathing, and to call them for any advice if we needed it. We really can’t fault the treatment that Joey has had and there is no doubt that without their expertise and intervention, Joey wouldn’t be home with us right now. Long road ahead, however we feel so reassured and lucky that DWR are there if we need them.

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  Julie Taylor

  4 months ago

  On Friday 5th Dec our dog brockster was referred to dwr fro our vets where he was having treatment for a eye ucler which became a concern.we were contacted by telephone and emails and communications were excellent. When we arrived we were greeted by friendly staff and the lady at reception was very helpful and understanding. Everything was explained clearly from paperwork to admin ect.we were told to wait in the waiting area and help our selves to tea&coffee and the consultant would come out and see us.lorraine came out and assisted us to the consulting room.lirraine asked various questions regarding brockster eye.lorraine explained everything to what she was going to do and plan of action to save his eye.brockster was kept in and lorraine would update us Saturday which she did not only by phone but also pictures of thee eye how it looked Friday to how it was Saturday. Great communications from start to finish.brockster came home on Monday.a massive heart felt thank you to lorraine james and team for all you have done ✔️ excellent 👍 hope you enjoy the chocolates.many thanks Julie Peter brocksterxxx

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  claire coman

  4 months ago

  I can’t rate this referral centre high enough! The whole team were excellent at guiding us through a very scary time. To the whole neurology team thank you so much for saving our boy and being so kind and understanding along the way. Here he is at home recovering well.

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