I’ve had a truly wonderful experience with Fenwold Veterinary Practice, and especially with Jess, who has been exceptional throughout my dog’s recent visits.
Jess is incredibly kind, professional, and efficient — she always goes the extra mile. She promptly called me about a change in my dog’s medication, and by the time I arrived just ten minutes later, everything was already prepared and ready for collection. Each time my dog needed to have blood taken, Jess handled it with such calmness and care, making the whole process quick and stress-free for both of us. She also kept me updated by phone as soon as results came through, which really showed her attentiveness and genuine care.
The reception team are also wonderful — always kind, welcoming, and ready to help with a smile. They make every visit to Fenwold such a pleasant and reassuring experience.