Noelle Jefferys
My good friend adopted my dog when I left the UK. She loved and adored him. When he came to his final days we were in touch and decided it was best for him to go. I gave permission and also paid for the bill over the phone with my credit card, which was ridiculous for an euthanization. £140. So when my friend arrived 2 days later with the doggie that the most awful thing happened. They brought him in, got him on the table where the vet said there was no record of permission being given and no payment. So in one of the worst moments of her life waiting for her dog to be put down , the staff are all flapping around looking through the files. It took forever for them to say sorry and that's only because I asked for one. What a disorganised, bunch of untrained staff there and highly unprofessional at that. Plus the vet calling the owner upset about this review shows more unprofessionalism. 2 days after Paddy is euthanized, not appropriate!!
