Rhi H
Terrible branch for a reactive dog. I live in the area but usually go to the Swansea branch as I was with them before they were acquired by Forest. I took my dog here as he woke up with an eye ulcer and I wanted to get him to the closest branch. First appointment was okay as it was early in the morning and only one other dog was there (although I obviously expect dogs to be in the waiting room). They rebooked him for a check up and on arrival there’s a fenced area of around 10 medium to large dogs next to the car park adjoined to the vets - I parked away from it and assumed it would be okay as they were calm. Then a large reactive dog is brought out for what I assume was training by two men into the car park. The dog was kicking off, my dog was kicking off and then the run of dogs were all barking. It was chaos and my dog was shaking as he’s been bitten in the past. Vet visits are stressful enough without being surprised by that amount of chaos. I cancelled the appointment from the car park and left.
