I phoned this vet while on holiday in the area and was given an appointment within the hour. They were so professional and really took the time to listen to me — I never felt like I was wasting their time. The vet carried out a full examination of my cavapoo, explained what he thought the problem was, and clearly went through the next steps, why they were needed, and the risks. He also showed me a simple way to get my cavapoo to take his tablet, which has always been a struggle. It worked straight away at the practice, and I’ve been using the same technique at home for the next tablets — it’s working perfectly. Brilliant service, very caring, and I can’t recommend them highly enough.