Denise Ramsell
From the moment I made contact on the phone I was met with an empathetic ear and reassurance. My dog was seen on 24th February by Jane Ladlow..Jane was amazing and we talked about what needed to be done and the complexity of the operation. My Leo was operated on the next day. I was updated twice daily which was so important to me.This operation was major as he had a tumour on his larynx that was blocking his airway. I was overwhelmed by how lovingly Leo was treated. Leo didn't want to eat (he's not food orientated even when he's well) so they took the time and patience to tempt him with different foods. I would absolutely recommend Granta. Everyone in there was so accommodating and truly cared about Leo and my feelings. Jane is hugely skilled and hugely caring. Thankyou everyone. You all played a huge part in my Leo's treatment from the moment we stepped through the doors to leaving .We will be back soon for his results.








