Jacqui Paterson’s Veterinary Surgery - Hartburn

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  gillian Stewart

  a month ago

  Fantastic service given to Toby Tortoise, Beak and shell trim this week at the practice. Thank you, to reception, Vet and his team, for all your help and politeness.

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  michalina walecka

  3 months ago

  Absolutely unacceptable experience. I booked an appointment for my dog’s travel certificate and called today to confirm, only to be told the appointment cannot take place because they “mixed up the date.” They claimed they tried to contact me, yet I never received any phone call, message, or email. When I asked which number they used, it was completely different from mine – very strange, especially since I’ve previously received reminders from them without issue. This mistake has ruined our Christmas plans, as our dog now cannot travel abroad with us. My son is devastated, and we are left extremely disappointed. The lack of professionalism and care is disgusting. I would not recommend this service to anyone.

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  Faye Boyling

  7 months ago

  Always the highest level of care, professionalism, knowledge and friendliness with a genuine interest in your pet. Thank you for looking after Bertie 🐾

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