Leicester PDSA Pet Hospital

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  ML. NaDeZ

  2 months ago

  Disgusting, took my cat in for the reception to say “ sometimes it’s normal for their eyes to do that “ no it’s not, not that colour tear dropping from eye , just one singular eye aswell. They just looked at this specific photo and shrugged it off, I took my cat in who is by the way terrified of being in a cat carrier was meowing his poor heart out, just to not even get checked with eye infections anything can happen within a few days, you can’t save it once it’s to late. To think my cat could be in pain right now with every blink and you guys didn’t even bother to have a look, not doing anything about it is one thing but not even looking and just saying what you think through a photo? Absolutely shocking buisness ashamed that you guys are local. Total bad experience, not to mention my cat isn’t fond with me now and it wasn’t even worth it. I get it won’t last forever him being like this with me but that ain’t the point he isn’t gonna trust me properly for a while

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  Claudia Farghali

  3 months ago

  Feedback for PDSA: I attended PDSA with my 20-year-old cat and was instructed to sedate him at home specifically so blood tests could be taken. Once at the clinic, no blood tests were performed. Instead, a possible diagnosis was made based solely on visual assessment and a urine sample. Despite my cat being alert, eating well, and active, euthanasia was suggested without confirmed diagnostics. This was extremely distressing and inappropriate. In addition, one injection was incorrectly administered into his fur. I am deeply concerned about the clinical judgment and handling during this visit and hope PDSA urgently reviews its diagnostic standards and decision-making processes, particularly for senior animals.

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  Lola Williams

  3 months ago

  i dont even want to give this vile facility one star but in order share my experiences it will have to be. In june of this year (2025) i took my beloved cat bynx in as she started to become withdrawn out of nowhere, they claimed she was too aggressive to be able to take her blood so i paid for her to be sedated so they could take blood. the results came back clear but they didn’t offer me any sort of explanation as to why her behaviour was off. a few days later she developed significant swelling on her whole face and a big lump on the back of her head. i knew it wasn’t looking good for her but continued to take her to get to the bottom of it. they needed to sedate her once again to do a biopsy on the lump at the back of her head/neck but all the staff didnt know what it was and told me to go private and pay up to £1500 to have a CT scan. the final time i took my baby girl in, the vet i spoke to had no empathy and compassion whatsoever and suggested euthanasia straight away. they were rushing me to say goodbye and wanted to get it over and done with. they were cruel and cold when handing me her carrier back and was pestering me for donations. This passing sunday i lost another fur baby, my 16 week old kitten was taken in a last month for symptoms of cat flu, they prescribed us antibiotics but they dont treat anything viral and told us it wouldnt be worth doing more tests to see if its cat flu as it would “not be worth their limited resources” me and my partner had to watch our girl Callie deteriorate as these antibiotics did absolutely nothing to help. we had to take her back this past sunday as her condition became so bad she had a fall due to constant fatigue and degloved her bottom lip from her chin. the vets said once again its not worth their resources doing the surgery as she looks like a kitten that would not thrive in life and should probably have to be euthanised. i had the exact same experience with putting my cat to sleep, they were rushing us, cold, heartless and very disrespectful. constantly pestering us for donations as they “are not a charity” all the vets are young clueless women who look like they have just got out of college and doing an apprenticeship. the complete lack of empathy is disgraceful and they DO NOT LISTEN. the way they see it, if ur on low income already you shouldnt have a pet. this place needs serious new management and inspection.

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