Jiv
On first ever visit vet called my dog a pest as he had sprayed on the wall. Moving on to attempting to get my dogs necessary medication over the festive period was nothing but stressful. Place closed with no communication via fb or website. Answering machine had messages - one saying they were open (they were not, i was sitting outside) and the other on a different day saying an agent would be with me soon - they were still closed. On finally getting them open and advising, calmly and respectfully, how difficult it was to find out when they were finally open was met with just a shrug. I tried to pay with cash (£50 note) and was told they couldn't give ne change. I came back with change and advised them on the misleading answer machine messages whereby the reception girl got extremely defensive and eventually said "do your want your dog's medication or not"!!! Absolutely despicable behaviour and zero customer service from start to finish. They obviously do not like or accept any criticism. Will never go back. Do not sign up with them. If that's how they treat the owners, lord knows how they treat your precious pets when you're not there. Avoid, avoid, avoid.
