Jo Harrison
I had a spaniel that was riddled with arthritis from the age of 3 we found out I did everything I could for him hydro tonnes of different medication whilst I was very unwell and unable to work. He contracted an ear disease that was hard to get rid of and he was miserable being limited. I booked him in at 6 years old to be put down as he needed an operation on all 4 joints and due to being unable to work I couldn’t afford this. I got some medication from the pdsa as I wasn’t working and came here so he could get labrella. When I book him in they questioned it because of his age fair enough so my mum went up to make sure they were aware of all the medication he was on and if there was anything else we could do I would try it but he was on everything he could be on to help without operation. When we went to have him put down Sophie hadn’t read his notes and came in saying she wanted to change our mind and try medication that we had already told them he was on and she made his last moments so stressful and he got so upset I will never forgive her for his last Moments. After I got upset and told her to feel how bad his legs are and that I have tried so much paying £50 for hydrotherapy for 2 years every 2 weeks. She thought because I got upset and said I had no money when she started talked about removing his ear canal that I was putting my rock and support system down because I couldn’t afford to give him any medication no I was at my limits and so was he. I couldn’t watch him day after day miserable because of the pain. I loved him too much. All the other staff has always been so lovely and that’s why I took him there to make him comfortable as he was used to going there every 4 weeks for injection and now his final moments seeing him so stressed made it even worse then it should have been. Other staff are only reason I’m giving 3 stars.
