Ben Howels
Lovely and friendly staff, great treatment of our cat (both in the sense of care, and surgery), and they are very good at talking things through with us (explaining risk, expectations, after care treatment, etc.). Going to the vets can be an immensely stressful process - they help to make it easier, and it's also a relief simply knowing that we can trust them.
Claire Finnimore
Had to take my dog to Cranbrook as we are in the area visiting family. We received such fantastic treatment from the friendly team there and the dog was treated with such care and love. As a member of medivet it's given us such peace of mind to know we are able to receive the same care and attention in other practices as well as our home practice. Thank you Ellie and Monika for your time today, Shadow is already feeling much better.
KA
If your cat has chronic kidney disease (CKD), I highly recommend NOT taking them here. I had an awful experience with my cat, who has now passed, and I have gone through two formal complaints regarding the actions of one particular vet. Throughout my cat’s treatment, I received inconsistent advice from different vets at the practice. CKD is a progressive and devastating disease, and consistent, up-to-date care is so important. I strongly suggest seeking out a practice with more experience in feline CKD. I’m obviously heartbroken over the loss of my beautiful girl. I’m sharing this review in her memory, hoping that no more cats will have to go through what we did. Please also take a look at this website: https://felinecrf.org/tanyas_support_group.htm — it has a wealth of knowledge about cat CKD, guidance on treatments, and prompts for questions to ask your vet.
London Rd, Rockbeare, Exeter EX5 2ED, UK
EX5 2ED
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