Medivet Sutton Farm

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  Claire Bresnen

  a month ago

  Excellent customer service. The before after care was above and beyond. Very thoughtful and caring. Explain everything very clearly cat had castration even called next day see how he was doing.

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  Claudi's Coaching

  3 months ago

  This is the best vets you could ever wish for. Unfortunately, we found them a bit late. We came from Animal Trust who was absolutely awful! However, Medivet, Georgia and her team were phenomenal. Georgia helped my cat immediately and knew exactly what the issue was. They also run tests, scans etc and found quite a few worries. My cat had to stay with them for 2 days including an overnight stay, and they kept us informed at all times. Our cat got better but unfortunately after a few days she became ill again and on top of everything else, she developed blood clot in her back leg. She had to be euthanised which was absolutely the worst time and the hardest decision to make as Jenx was like our baby. Georgia was absolutely fabulous and helped us through this sad time and was very supportive and the rest of the team too. I am sad we didn’t find you sooner as I’m sure the things would’ve been much different. I want to thank Georgia and her team and the fantastic ladies at the reception who were always very kind and helpful. Thank you also for gifting us with lovely things of Jenx to help us ease the grief we feel.

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  Debbie McCann

  5 months ago

  I cannot fault the service we received last week at Medivet in Shrewsbury, we were away on a family holiday when our dog Ollie had an emergency incident with his paw, the vet took our call in the early hours and reassured us it was all ok then booked us straight in with the vet that very morning! All the staff at Medivet Sutton Farm Oteley Rd went above and beyond to care for Ollie and ensured we had the reassurance we needed too, this incident could have ruined our family break but your staff ensured this did not happen, we cannot thank you enough! Ollie is recovering well so thank you for being there and caring for him!

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