Katiee L3win
Not overly impressed with the service, especially when they charge 80 pounds for a vaccination that probably cost no more than £.20, but should have involved a health check at the same time but you cannot call a quick listen at his heart a full health check they did not look at any other part of him such as his ears, his eyes, his mouth, his abdomen so really a lot of money for very little service
Barbara Gardiner
I changed my vets to Midforest what a complete difference. Very welcome when I arrived receptionist so nice and the vet excellent just felt so comfortable and care towards my cat was excellent again can't fault!! Best decision I made was to change 😊. Deffo would recommend them!!!
Michelle Haworth
We have two pets registered with MidForest and I will NEVER allow them to go to the Totton branch due to the rude, cruel and officious way in which they spoke with me in the past and today. Specifically Anna who did not listen, did not care that my situation had changed recently (dog has to have a major operation) and that i have spent out all my saved up funds on that. Finally we rescued a cat from a horrid situation, brought it in for a check up in July and was treated like I had stolen him. Today Anna demanded that I pay the whole outstanding balance or they refused to see my now sick cat. She wanted over £700 in fact I owed just over £80! I was spoken to like absolute trash in a very passive aggressive and unprofessional way to the point where she was not listening, talking over me, talked down to me accused me of swearing at her when i said the word 'piss' and laughed at me down the phone. I hung up and spoke with Lyndhurst branch who were understanding and the balance was paid in full to them. I have cancelled my appointment in Totton as I will not allow these people any where near my animals. Do not take your pets to Totton, they did not notice the issue with my dog that now requires surgery even after annual check ups. All they care about is claiming on your insurance.
Ringwood Rd, Totton, Southampton SO40 7DY, UK
SO40 7DY
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