Polly Jackson
Regular check ups through the pet plan are always thorough and everything is explained really well. It’s great to have a local practice with knowledge and experience of exotic animals
Polly Jackson
Regular check ups through the pet plan are always thorough and everything is explained really well. It’s great to have a local practice with knowledge and experience of exotic animals
Claudia Lumbers
Fantastic service, the team are all very friendly and professional and have a wealth of knowledge and experience between them. The surgery has a warm welcoming and friendly atmosphere. I haven’t ever compared prices with other vets - I don’t see the point as always receive a quality service and always put the pet first.
Helen Rowe
Sadly after more than 20years with this practice, all confidence was lost when the vet responsible for sedating my Jack Russell over sedated him by 1O% more than he should have been administered. No information despite us ringing throughout the day, the explanation for that was lack of confidence in her language skills on the telephone . No forwarding information to the out of hours vets where we were directed incase our 4 year old Jack Russel woody deteriorated . No follow up call. Woody couldn’t stand when my son collected him from the Oundle vets. At home he collapsed on the floor and we spent a very anxious night with him . When I contacted the vets the next day enquiring as to how this could have happened I was told that this wasn’t a one off , these things happen . Shocking revelation to think that merely removing a grass seed could having resulted in woody being inadvertently put down ! Still charged £240 though despite involving mediation . Accidents do happen and apologies get accepted but in this instance I really feel we were were let down badly and the very least the vet should have done was instead of presenting my son immediately with the bill at least held off to make sure woody made a full recovery . She did seek the advice of the manufacturer of the drug who said that they were confident that his dose wasn’t fatal but nevertheless this should not have happened.
92 South Rd, Oundle, Peterborough PE8 4BP, UK
PE8 4BP