Oxford Vet Clinic | Marston

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  Matty Holder

  a year ago

  - Bad service - Bad attitude - Couldn't identify fleas on my cat - Gaslighted me about whether they'd told me she had fleas or not - Money grabbing - Couldn't understand the basic request for a prescription Please don't reply explaining how you would like to resolve the issues - you didn't care when I came in (you only wanted to gaslight me and take my money). And don't tell me I'm mistaken; I made myself clear on the phone and in person when you'd prepared the incorrect order for me.

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  Amy Fielding

  a year ago

  My first visit to this practice today. I initially spoke to a male receptionist on the phone and explained some of my cat's historic problems, and he liaised with the vet for me and was exceptionally empathetic and understanding, phoning me back and forth twice after consulting the vet. We saw Ioanna the vet today, and she really took the extra time to find out everything that had been going on with my cat previously, I felt she really listened and didnt rush us in the consultation, addressing my cat's anxiety, bladder issues, and dietary issues. She also managed to admit my cat for a scan and batch of blood tests on the same day. As the Cat Clinic is a feline specialist vet practice, it is a less stressful environment for my timid, anxious cat, as she doesn't have to worry about barking dogs while she's admitted. I'm really impressed and would recommend to other cat owners.

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  Tom Merritt

  a year ago

  Great place for kitties. Well informed staff and vets. Always care for your cats and provide the help necessary. Only downside to the whole place- much like their Botley location- parking is an utter nightmare. I won't hold that against them, but will say go early as you may need to park in a neighbourhood and walk to them.

Accessibility & parking