Tattooed-Parrot
Had to use a few times. And emergency also. As the emergency was out of hours I was directed to the animal hospital. They had called ahead to say I was coming over. The receptionist was good at her job and the vets where 10/10. I came back in the morning to collect my dog all better again
uzma ahmed
Vet was amazing , staff do there best , Gave 2 stars less , due to owners n dogs having dog in the cat area on 2 separate occasions. And staff not saying to keep them in dog area , out cats and other cats became distressed. Also when one time went to a already booked and paid in full in advance appointment for my 2 pets to be fixed i was not told on the day i went with both pets went through check in at reception briefly mentions to me can possibly be cancelled! sat down got called in to see vet to be told its been cancelled due to staff shortage. Which is fine , these things happen but i think if i was told in the morning it woyld have been less stressful for me the pets and my childern , to not be told and expected to wait in waiting area for the vet to tell me just didnt make sense.
Debbie O’Leary
Brilliant staff. Wait times can be long but with providing free and low cost care this can be expected. The staff are amazing patient and compassionate when dealing with euthanasia. I worried about having my pet put down and you made the whole process peaceful and gentle. The process of cremation was explained and everything made very easy especially at the worst time. I’m really grateful you gave my pet a really peaceful passing. I received my ashes by the end of the week and they were in a beautiful engraved urn and delivered by a really lovely and thoughtful courier. The vet was brilliant and the telephone staff very patient and kind. I hope people donate as much as they can to help this place and what they do. Thank you.
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A practical decision framework for finding the right UK veterinary practice — without drowning in detail. Links to deep dives on costs, registration, reviews, and the questions that matter.
