Sarah Isherwood
We were advised by our vet that our beloved dog had a mass that could be cancer and required further investigation with the possibility of having to have him put to sleep. We were of course devastated. We had never heard of Pennine Referrals before and in all honesty were a little apprehensive. We had no need to be. On my first conversation getting Bertie booked in, I found them to be gentle, empathetic and efficient, immediately putting my mind at ease. Alasdair came across as extremely knowledgable and confident that he could help our Bertie and I felt encouraged and supported in his expertise. Deciding to put a senior dog through major surgery was not an easy decision but with Alasdair’s clear explanation of what the surgery would entail and his honest and realistic assessment of Bertie’s condition and outcome made the decision making process so much easier. I felt thoroughly supported and confident in his ability to do the best for our boy. The staff have been excellent and extremely patient with Bertie’s very stressed owner and have made me feel like nothing is too much trouble. A truly wonderful team who hopefully have given us a few more years with our cheeky chap. Thank you just doesn’t cover it.
