I had been with this vets practice for many years and always found them great, I even stayed with them when they closed the Baldock practice, which meant travelling a lot further for me.
Recently my dog had to have surgery, the vet gave me an estimate price, when I went to pay my bill the price was double the amount of what the estimate was. When I spoke to the receptionist about this I was told the vet had given me the wrong estimate. I have tried talking to the previous manager and the new current manager about this but they did not and are still not replying to my emails. I feel in recent months this vets practice has really gone down hill in regards to professionalism of management. The receptionists are all so lovely, and David is also a great vet but unfortunately the practice Is let down by poor management. I honestly would not recommend this place now.