karen peat
I believed them when they said they cared. On the morning my 18 yr old cat was due to PTS, I received a call to say 'no vet available'!!!! Really! Appt booked one week prior. Then to state, 'take him to Colchester '. Again, a very sick pet who wouldn't understand the stress of a long journey. After speaking to others, this is a bit of a common theme. Disgusted on his last day, I was scrambling for a private vet to come to me, after borrowing money to pay for this. The private vet was a a godsend, my cat got the dignity and care at the end.










