Liv W
THEY DO NOT CARE ABOUT YOUR PETS PLEASE READ Overall the people that work there are lovely, but Scarsdale couldn't care less about your pets as was shown to me today when I requested to leave the vets and have my both of my cats info sent elsewhere. They did not ask why, they just complied and sent me on my way. That says to me that they are not interested in me or my pets at all and the care that we have received. This has made me very glad that I have left these vets if thats how the go about this situation, not even a simple question that could have helped them provide better care. The people that work there are lovely...when there's people there. I have left for multiple reasons but a couple of big ones are leaving a consultation having spent almost £100 for a vet to shrug their shoulders and say they don't know and give me some eye drops that are made for humans that could possibly help but unsure. I called to book an appointment for some booster jabs but I was not able to get one for atleast a month due to there often not being a vet onside. So basically its a glorified pet shop that often closes early anyway. Edit: As I cant respond I've decided to edit my review. I did attempt to talk to you about this, however I was brushed off. I also was not asked for the reason why I was unhappy with the vets when I said I was leaving due to bad treatment and overall dissatifaction with your vets. I had to ask them to let me tell them what was the problem and to pass it on to the correct person. I also called later to ask where I could send feedback and was told 'I don't know but I can pass it on' which I assume was not done.
