Rog Vlah
We took our cat, named Cat in with a suspected urinary blockage, which can be fatal. The front desk staff were lovely, they helped us with our finance and insurance and went above and beyond to help us, the vet care when booking in was stellar as they were very clear and communicative about issues. When we got the call to come pick him up a few hours later, the level of detail given to us on the phone about his care and furthermore the level of tests and care given for the price is amazing. They went above and beyond to explain so much to us about what testing they’d done and what had been done!! Then on collecting him, they were quick to see us and gave us such detailed information (we have had a blocked cat before so have a lot of experience with it) even things we didn’t know like that certain types of urinary food treat different types of crystals- like I said, above and beyond. They gave us a calming cat going home kit, detailed information on UTIs and blockages, and went over it verbally. They even will do a follow up appointment in a week with Cat. My cat was chirpy and cuddly with the vet letting her scratch his chin when we arrived despite being very scared and hiding under clothes in his carrier when we dropped him off. I wish we knew people’s names for the review, but both vets we spoke to, the veterinary nurse staff, and the front desk staff were all lovely, clear, and helpful. Just above and beyond service, really impressed as a multi-cat owner of years!!
