
We have owned dogs for several years and knowing that our local team are always there for us is very reassuring. Their warmth, kindness, knowledge, experience and understanding is second to none. Recently our young dog Lilly was seriously ill with gastroenteritis. Helen filled in all the relevant paperwork, which I signed, before heading off to Bridgnorth for emergency treatment. Thanks to Helen there was no delay and a very sick Lilly was admitted and put on a drip. We rang later to enquire and early the next morning a vet was able to say that there had been improvement and possibly we could collect Lilly at the end of the day. The staff there gave us medication and instructions on diet for us to use at home. Thank you to her for her care and kindness. The following week we had to deal with raw patches on Lilly's paws from the drip etc. Helen to the rescue again and thanks to conversations with her, the wounds were healed by the end of the week. We really feared that we would lose Lilly on that ghastly weekend but thanks to Helen and her fantastic team, we now have a radiant puppy keeping us on our toes! We should also remember, that again Helen prescribed suitable medication for Molly our 8year old so that the team were able to carry out her annual check up without too much trauma!! We cannot thank you enough for everyone one of you in the Kinver team. You are all fantastic and it is great to think of you all as friends. THANK YOU