
We've been with Strathmore for well over 20 years covering 2 dogs, 2 rabbits and even a chicken. All of the team are fantastic at their jobs - technically excellent, compassionate and caring (on at least 3 occasions now I've ended up in reception in tears with an ill pet to be met with a glass of water, some tissues and an arm around the shoulder, thank you!). We have always felt listened to and that our animals were in the best possible hands. Examples of this were one of our dogs who was diagnosed by Fran with Cushing's Disease, which was quite unusual back 15 years ago. She worked tirelessly to research what this meant for him, the treatment options available and taught us how to care for him at home. She was there for him right until the last moment. Another is our current dog who was taken poorly after recent surgery to remove a lump, we were worried about infection but Fran has learned enough about his character over the years to understand he was actually just in a little more nerve pain than expected and trying to hide it, prescribed him a neuralgic and he bounced back within 48 hours. The team have always laid out the range of options available to us with our pets and helped select the best option from a balanced care and cost perspective. I simply wouldn't trust another practice with my animals.