Swayne & Partners - Newmarket

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  Ally Louise

  3 months ago

  DO NOT contact Swayne and Partners in an emergency. My dog was seizing and the receptionist did not want to know. Despicable service.

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  Lauren A

  6 months ago

  It’s so disappointing/sad to see Swayne and Partners become part of a large corporate chain. Many of the loyal, long-standing staff have left both the Bury St Edmunds and Newmarket branches, and over the past 6–12 months the service has felt far less personal — little continuity, a more corporate tone, and at times, abrupt interactions, even the vets! After seven years, we’ve decided to move to another local vet (Ashtree) who so far are incredible! I understand the need for profitability, but when clients feel like numbers with their beloved pets, rather than individuals, many will follow suit.

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  Gillian Sadler (Gill)

  8 months ago

  I go to the Haverhill Swayne and Partners and my dog Penny loves everyone, it was my first time at Newmarket as Penny had to have a scan which Rachel the vet only dud but Newmarket is the same everyone is so friendly, caring, approachable and just lovely and Penny was so comfortable with everyone, I cannot recommend Swayne and Partners enough they are amazing Thank you ❤️

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