Where to start... We lost our beloved Nelly this week. After a difficult beginning in life, we rescued her when she was just one year old. Despite facing many challenges over the years, including epilepsy, glaucoma, and other health issues, we received nothing but kindness and exceptional care from everyone here. I can’t thank the entire staff enough for the compassion and support they’ve shown us throughout Nelly’s journey. Even in the small reception area, we always felt comforted by the warmth of the staff and the empathy of fellow pet owners. Every phone call was met with patience, understanding, and respect. From both me, Kacie and Nelly, thank you.