Clive Stevens
I took my enthusiastic Sprocket Spaniel to Oakwood Vets today for her vaccinations and whilst there, commented that her back leg seemed to be giving her some discomfort. Lauren, the member of staff that I dealt with was not only especially helpful but also adopted an incredibly caring attitude towards our said Mutt.....even though this sentiment was not willingly reciprocated by return! Animals can be incredibly intuitive and from the minute I opened the car door, she knew exactly where she was and demonstrated a significant reluctance to partake of whatever might be in store. Therefore, I knew from the outset that the vet would be dealing with an anxious animal and I was already on my guard myself due to this fact. Despite the visit only being for a vaccine injection and kennel cough vaccine up the nose, both treatments had the potential to upset the apple cart and when a temperature was required to ensure nothing was greatly amiss with the back leg, I thought we really might be struggling with the intrusion! To Lauren's credit, she remained entirely relaxed, with a calming attitude throughout, despite the fact that all the dog really wanted to do was jump off the counter and straight out of the nearest window.....and left us both under no illusion otherwise! On my drive home, I reflected upon how well our visit had been handled. I know that it was only a routine vaccination visit......but the Dog doesn't know that....irrespective of how many times I tried to tell her. I really felt that the attention that we received during our consultation was excellent and that the level of care and wellbeing demonstrated to our dog could not have been better. Clive D Stevens
