J.Tennant
The staff are very helpful and very supportive I lost my cat and he got handed into them they phoned me within minutes of getting him checked him over and gave me all the info they knew from when he got out very grateful to them and they compassion they showed he’s now back home and safe.
Michael Hunn
I have been having my pet , treatment and care , since she was a puppy , Magdalen Branch.No problems with the care .Till my last visit in which i was informed she needed the treatment i went in there fore .On paying that visit i was told they would ring to get her in to be treated. After another week, i rang to which they asked if I wish to have the treatment and if so will give me a quote to agree before booking her in .Then they call me with a quote with out having the Medicare cover contract £1800 .Felt being pressured I visited another vets ,with full treatment and more cost £700 . I asked CVS To explain such costs , they ignored my request . I repeated my request to Magdalen branch . To which they have just blocked me . I have sent quotes emails etc . To rip Briton , panorama,GMB etc.
Paul Stephens
I'd score a zero to be totally honest.. however the staff are kind and good at their job. When you can see them! And when they actually respond to your issues! We went from having routine blood monitoring results being reported to us the same day. To having them done (when we could finally get slots) and the reception team warning us to call in if we have not heard back in 3 days.. you would then call in because no one called back, to be told they'd call you back, to have to call in again and again as they didn't respond in the time period they set. I think the longest was 9 days for blood that they told us themselves were in house and used to take 1 day.. They just have no staff. You could never get an appointment. We moved vets we have no issues being seen now. And we were surprised that the new place was good deal cheaper. We are much happier now were with an independent vets. It got so stressful just trying to get an appointment or help before we moved.
Magdalen Way, Great Yarmouth NR31 7BN, UK
NR31 7BN
Switching vets in the UK is generally straightforward — if you know how the records transfer works. A practical guide for owners ready to change practice.
The Competition and Markets Authority's 2026 vet market reforms are coming. A plain-English guide for UK pet owners — what's changing, when, and how to use it.
A practical decision framework for finding the right UK veterinary practice — without drowning in detail. Links to deep dives on costs, registration, reviews, and the questions that matter.
