Alex Eales
We said goodbye to my gorgeous girl on the 14th Feb. Being able to have someone attend the house to do this helped so much with the process. My girl hated the vets and the idea of taking her there broke my heart so this was the ideal situation. Carl was so kind and gentle and supportive he did exactly what I needed fire by telling I was doing the right thing and then by being so calm and kind throughout the procedure. The only challenge we had was that it was the weekend and they struggled to find us a cremation service, at one point my only option was to take her to the vets to be held there until cremation could take place or postpone the appointment. I really didn’t want to postpone making the decision had been hard enough in the first place, I also did not want to have her stored at the vets until she could be cremated. With some pushing from out part they found an independent cremation service and it was like it was meant to be. Rob at restful pets was amazing. He collected her at 13:30 and I was able to collect her and bring her home at 4:45 the same day, I have never heard or experience such amazing service for cremation of pets. He was kind and I immediately felt like she was safe with him, when we collected her she was beautifully presented and we could have sat in a room with her with candles and incense with calming music it really was beautiful and I would recommended him any day. Overall a horrible situation was made much better but the service we had from Carl and Rob.




