kelsey
My pet Beatrice recently had her spay and the front of house and vet staff were both so amazing with our baby but also in assuring us that all would be okay. They are so clear with what will be happening with prices as well as her treatment and aftercare. I received photos of Bea from Beth while she was with them and it was so comforting to know she was happy and safe. Thank you guys!!!
Christopher Wiltshire
I am writing to express my disappointment with the recent care my cat received at Vets for Pets Cardiff. Within the past month, we have spent over £2,000 on oral surgeries for our cat. Following the most recent procedure, we noticed that the area on our cat’s leg — which had been shaved for a drip — had been shaved so closely that the skin was left raw and sore. When we returned to the practice to address this issue, we were told that we need to buy a cream to treat the sore at a cost of £32 despite it being caused by the clinic’s own actions. We provided photos and videos as evidence, but unfortunately, the team declined to take responsibility. I have photos of the sore the same day as the surgery took place however we were told the cat had caused the sore yet you can clearly see the raw skin in the photos.
Rou
Our fur baby has received INCREDIBLE CARE since the day she joined this practice (NRC) She has had to receive special care due to her condition and all of the team have gone above and beyond to help make her visits and ongoing going care the very best. From the moment we walk in, we feel our pooch is in the best hands. The team’s warmth, patience, and love for animals shines through in everything they do. Thanks to them, she is happy and is able to enjoy life once again. We can’t recommend them highly enough! A special thanks to Sandra and Mai 🐾 we are extremely grateful to them for their dedicated care and also the entire team as they showed kindness and compassion when our fur baby needed it most. They all work so hard to provide exemplary care to all the animals and their owners and their knowledge, expertise and professionalism is incredible. They always take the time to explain every part of the process and go that extra mile. THANK YOU 🙏🏼🐾
481 Newport Rd, Cardiff CF23 9AA, UK
CF23 9AA
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