
I cannot rate this high enough, 5 stars just isn’t enough. I have recently had to put my lovely cat Frankie to sleep and the staff at Vets 4 Pets Cleveleys were so wonderful.
From the moment that I moved up to Cleveleys and I contacted Vets 4 Pets they have been wonderful. The receptionists have been very helpful in arranging appointments and the Vets very knowledgeable and very caring. They found the time to listen to any issues and spent time to explain everything and ask my opinion on what I would like to do regarding medication and care etc.
Recently my elderly cat Frankie has been poorly and from the moment we took him to the vets initially until his last days I cannot fault them. Lynsey was the vet that had dealt with Frankie the most and you could see from the way she treated him she was passionate about her work and so caring to both Frankie and to me and my partner. She explained what was going on and she gave us every opportunity to run his treatment how we wanted to. If we didn’t want to carry out any tests that was fine but when it came to the time that we were ready to have some tests done she was excellent at explaining everything to us of what she was going to do, and what the way forward would be. However during all of this time she still gave us the opportunity for us to decide which route we would go down.
I put my complete trust in Lynsey that she would do the best for Frankie and you could see that she genuinely cared for him and I knew she would not put him through anything that he didn’t want to do unless she had to. She even phoned us late at night after a hard day in surgery to discuss his treatment. I cannot thank her enough.
When the end came the whole practice was so compassionate, they obviously knew what we were there for and they treated us and Frankie with the upmost respect, ensuring that we got to spend as much time as we wanted to with him in the end. Everything was led by what we wanted to do, and nothing was too much trouble for them.
I would recommend to anyone to register with this vets for their animals and just want to say thank you so much to the whole practice but especially Lynsey for the wonderful care they showed us. This is not just a job for them it is more than that.