Karen Stone
Appalling experience. A complete lack of urgency that may potentially have cost our beloved cat his life. The worst experiences were: our cat was there for a day and they hadn't bothered to clean him up and tbe vet claimed he was walking fine and responding- that was absolutely not true. The practice was incapable of following a basic request to call the right person. The only concern they appeared to have was about maximising profit. I was also appalled that a dog had urinated by the reception area and it was just left.










