Vets for Pets - Lancaster

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  Isabelle Thompson

  a month ago

  Can’t speak highly enough of the staff and the surgery. After our cat was hit by a car, I called the clinic and he was seen and assessed as soon as we arrived and within less than hour of the incident. Between the very kind staff on reception (2 ladies and a gentleman - I only remembered Vikkis name sorry!) and the expert care of 3 vets we saw over the consultations (again I can only remember one name, Florin who was lovely) I was reassured of their experience and advice. Fortunately Jasper has a few of his nine lives left and has made a great recovery - our heartfelt thanks to the great team at Lancaster! 🩷

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  Daniel Wilson

  2 months ago

  Vets for pets have been amazing with my dogs, sadly we had to have Archie put to sleep last year due to old age, they were brilliant given the circumstances, the whole process made it a lot easier for us. Then this year our other dog needed some fatty mumps removed, from dropping her off in the morning for her operation to picking up the same evening was a an easy and stress free process, we were kept informed by Whatsapp messages during the process and she was treated as an individual dog rather than some veterinary practices who treat them all the same. I'd like to thank leah and andrew who made the whole process easy and stress free, an asset to your company.

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  daniel mcnamara-jones

  5 months ago

  Contacted vet4pets Lancaster yesterday the service provided on the telephone was perfect as I was so worried about my dog! and an emergency appointment was made for the same day Arrived at the surgery at 17:45pm greeted by kind caring compassionate reception team which was lovely as I was worried sick about my dog. Then……… we were invited to see the vet and things started going wrong from there, I have never come across such a rude, uncompassionate, disrespectful person in my life, at a time of worry and concern for my 14 year old dog who clearly was very unwell this vet who just made me feel 1, uncomfortable 2, disrespected 3, questioning my integrity, this is not something I would expect to receive specially with being so upset my dog was so unwell and secondly the money they charge for just an appointment to then be treated what I can only say a peace of dirt on the bottom of his shoe. Thank goodness I took my dog away yesterday evening and then sort further help from a local vets which I can say was so professional and so full of compassion, unfortunately my dog has now gone to sleep but the service I received from the vets I used made the ordeal much more comfortable with there kind and supportive ways I’ve used vets4pets for a number of years even the groom room and never received treatment like I did yesterday at such a worrying time, would I use this vets again in the future for any of my animals the answer is definitely a big fat NO

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