Deborah Conway
I have been with this veterinary practice for over 10 years, mainly seeing Katherine for annual check-ups and boosters for my Cats At the end of last year, my male cat Wilson became unwell due to kidney failure. The care, help, and support Katherine and her staff provided during this incredibly difficult time was truly amazing. Wilson’s condition deteriorated very quickly, and I sadly had to say goodbye to him. The trust I had in Katherine to help Wilson pass was second to none. She made the process as peaceful and dignified as possible. This was my first experience losing a pet, and I didn’t know what to expect. Katherine gently talked me through every stage and explained exactly what would happen, which brought me so much comfort. Just three days later, my cat Willow had to have her eye removed due to an existing condition. Despite everything happening so close together, the care Willow received was outstanding, I wouldn’t have trusted anyone else with her. The procedure was explained to me in detail, and I was fully prepared for what to expect. The support, patience, and understanding shown to pet owners is exceptional (especially for someone like me who asks a lot of questions etc, that alone deserves 5 stars!, I’m not the easiest person to deal with, haha) We Thank you katherine for everything you all do, and the ongoing care you give to my furbabies First pic is my Late Wilson and second pic is willow after her eye removal, she looks amazing
