Neshat Ahmed
My cat was diagnosed with a Lymphoma in March 2025 by Dr Eric Rouviere who is supposedly the Practice Owner at the Moorgate branch. I dropped my cat off first thing in the morning for blood tests and an ultra sound. By 11am Dr Rouviere called me with the devastating news that my beloved Mordage had an incurable Lymphoma. I was extremely upset at this news. I was astonished to then be told that he could euthanise her immediately. I immediately said no as I needed to see her and process this news. I decided against his advice and picked her up within an hour. The appointment cost me nearly £1000. I suggested that I put my cat back in the car and then pay at reception as there were many dogs in the waiting room. He said no in a very rude manner and said I should pay first. I paid my bill and left. I took my cat to another independently owned Vet near to where I moved to in Denby Dale for a second opinion. I am delighted to report that Mordage is doing well one year in. She has monthly Steriod injections and is leading a happy and normal life for the time being. I would never use Vets for Pets at Moorgate EVER AGAIN. If I could leave 0 stars I would have done so. Dr Rouviere is unprofessional, has no communication skills and needs to be called out. I have lived in many countries and used many vets. He is THE worst I have had the misfortune to meet. My cat had a lucky escape.
